Support/Resources
Contact information for inquiries regarding scheduling, registration, or card and certificate pick up:
Phone: (212) 684-7001
Email: events@teamcst.com
ISSUING DUPLICATE COURSE COMPLETION MATERIALS
CST understands that we are all human and sometimes things get misplaced. Below is the process and cost for issuing duplicate course completion materials.
For OSHA & SST Replacement Cards:
All students must call prior to picking up their cards to verify course and date of completion.
Our replacement card fee is $50.00 per card and must be paid in full prior to printing, or ordering the cards from OSHA.
Once we receive payment, all cards will be available for pick up at our Long Island City office. Please bring your government issued ID (must match the learner records).
Schedule for pick up replacement cards:
(By Appointment Only)
Monday – Thursday
3pm – 5:30pm
(By Appointment Only)
Saturday & Sunday
10am – 12pm
Due to COVID delays, OSHA has a 4-8 week window to send replacement cards to our office. We will provide a temporary certificate which is valid for 90 days.
We appreciate your cooperation!
Transcript Request
All transcript/learner records requests must be made in person. Learners requesting access to their records must:
fill out the “Learner Records Release Form” (obtained in person).
provide a government issued ID (must match the learner records).
There will be a $10.00 processing fee that must be paid in person at the time of the request.
All requests will be processed the same day during normal operating hours.
Issuing Duplicate Course Completion Materials
CST understands that we are all human and sometimes things get misplaced. Below is the process and cost for issuing duplicate course completion materials.
Certificates of Completion
Certificates can be reissued upon providing the following:
a government issued ID (must match the learner records)
There will be a $10.00 processing fee that must be paid in person at the time of the request
OSHA cards
OSHA cards can be reissued upon providing the following:
a government issued ID (must match the learner records)
fill out the “Learner Records Release Form” (obtained in person).
There will be a $75.00 processing fee that must be paid in person at the time of the request